Micro Pneumatic’s core business is the design and manufacturing of stainless steel components for the food and pharmaceutical industries.
We provide our customers with advanced drilling, turning and milling technologies and top-grade materials, thanks to ongoing collaboration with qualified suppliers. Micro Pneumatic is able to deliver customised products and services, developed step by step with our customers; from initial drawing through to finished product.
Customer satisfaction is our primary benchmark, around which all business decisions revolve. To ensure this, we monitor it through a dedicated questionnaire. In the event of any issues, we interact directly with our customers and make sure we always deliver a level of service aligned with their expectations. Our priority is to establish lasting relationships of mutual collaboration with both customers and suppliers.
The contribution of every individual is considered essential — mutual trust, respect for people, commitment and passion are the qualities we look for in every member of our team. Efficiency and waste reduction are policies that are embedded at every level and in every strategic business decision.
Every Micro Pneumatic employee contributes through their work to the company’s success and to the image it projects externally. Awareness that every employee contributes to the quality of the customer’s product and to their satisfaction must be continuously reinforced and shared throughout the organisation.
For several years, Micro Pneumatic has been investing in cross-functional training for its staff. This involves training people across multiple roles, allowing the company to monitor every stage of the production process. In particular, the company ensures that every CNC machine operator is capable of performing adequate quality control.
Our company size allows us to be flexible and responsive, receiving information promptly from all levels of the organisation and promoting maximum transparency through a bottom-up approach. Direct relationships between management and employees foster communication and a clear understanding of workplace issues and the needs of our workforce.
Our technical department, which has been studying EHEDG and MOCA projects and applications for many years, is able to provide MOCA certification for selected products to meet the requirements of increasingly demanding customers.
Company management is committed to responsible growth. Quality indicators and objectives aimed at continuous improvement. These are established on a yearly basis and systematically reviewed at the management review meeting, starting from September.
Our quality management system is documented, actively maintained and continuously improved in accordance with UNI-EN-ISO 9001:2015.
Longare, 19 December 2024
REV. 2 DATE 19/12/2024
